Privacy Policy

Privacy Policy

Effective date: 25 May 2025

Company name: PT Seraya Amaya Estates

Website: www.serayaamayaestates.com

At Seraya Amaya Estates, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with us.

1. Information We Collect

We may collect the following personal data when you fill out a form, register an account, or contact us:

• Full name

• Email address

• Phone number

• Property preferences (e.g. location, budget, size)

• Login details (username and password, if you create an account)

We also collect non-personally identifiable data such as:

• IP address

• Browser type

• Device type

• Pages visited and time spent on the website (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

• Respond to your inquiries or property requests

• Match you with suitable listings

• Improve our services and user experience

• Manage your account (if you register)

• Comply with legal obligations under Indonesian law

We will never sell or rent your data to third parties.

3. Legal Basis

We collect and process your data based on:

• Your consent when you submit forms or sign up

• Our contractual obligations if you request our services

• Our legal obligations under Indonesian corporate and data regulations

4. Data Storage and Security

Your data is securely stored on protected servers. We take appropriate measures to prevent unauthorized access, alteration, or disclosure.

5. Data Sharing

We may share your data with:

• Trusted partners and employees within our company

• Legal and regulatory authorities when required by law

• Third-party service providers (e.g. website hosting or analytics tools) under strict confidentiality

6. Your Rights

You have the right to:

• Access or update your personal data

• Withdraw consent at any time

• Request deletion of your data

• Lodge a complaint with relevant authorities if you believe your data has been misused

To exercise these rights, contact us at info@serayaamayaestates.com

7. Cookies

Our website uses cookies to enhance your experience. You can disable cookies in your browser settings, but some features of the site may not work properly as a result.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Information:

PT Seraya Amaya Estates

Jalan Tirta Tawar No. 17, Petulu, Ubud, Bali 80571

📧 info@serayaamayaestates.com